Students at the University of Stirling were made to wait in a 2-hour queue at the beginning of Fresher’s week to buy tickets for events happening at the university’s student union.
In a number of cases, students failed to obtain any tickets at all despite the long wait.
Tickets for the welcome events went on sale on Saturday 11th September and were only available to buy in person at the marquee set up on campus.
Second-year Journalism and English student, Sterre Eigeman, told Brig about her disappointment when she initially left the line empty-handed.
“It was about two hours in and then they told us…that everyone behind a certain point in the queue would not be able to get tickets.
“It’s annoying that we were there for two hours and went home without tickets just to find out on Sunday that there were still some left”
A Student’s Union Spokesperson explained the difficulties that went along with planning freshers events, because of rising covid cases, changing government advice, and on-campus safety measures.
They told Brig –
“We were unable to facilitate online ticketing and in-person ticket sales provided more flexibility in the possible case of event cancellation, or for students requiring refunds or passing on their ticket if they could not attend due to, for example, a positive COVID result.
In regard to the long queues that students faced, the Union apologised saying,
“Restrictions on our ability to take cash payments and the demand for what was a reduced number of tickets did create longer queues than we would have wanted and we’re truly sorry for that.”
The Union did stress that in response other free events were promoted and “As with all the activity we run, we learn from doing them and immediately put in a booking system for other activity”.
Featured Image Credit: University of Stirling Facebook page